Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page.
What materials do you use in your clothing?
GONA is committed to quality. We use a blend of premium natural fibers and durable synthetics, all detailed in the product description tab.
How should I care for my GONA garments?
To ensure longevity, we recommend following the care label instructions. Most items prefer a cold wash and air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.